May has been another busy and varied month, helping customers across Ipswich and the surrounding areas with everything from lockouts to replacement locks and general security work.
One recent job involved a small business owner who had lost their only key and was unable to open up. I attended quickly, gained entry without causing any damage and supplied a new key so they could get back to trading, all within around 30 minutes of the call. Situations like that show just how important it is to have a reliable local locksmith you can call when you need help fast.
There have also been a number of callouts where I have been asked to put things right after other companies. In some cases, customers have been overcharged or left with poor workmanship, which is always frustrating to see. My approach is always to be clear, fair and do the job properly the first time.
On a more positive note, I have been really grateful for the number of genuine five star reviews that have come in recently. It means a lot that customers take the time to leave feedback, and it reflects the standard of work and service I aim to provide on every job.
It is also worth making people aware of something I am seeing more and more of. Some national companies are advertising under multiple different names, giving the impression that you are contacting a local independent locksmith, when in reality it is the same call centre operation behind the scenes. This can often lead to higher prices and inconsistent service. When choosing a locksmith, it is always worth checking who you are actually dealing with.
As always, if you are in Ipswich or nearby and need a trustworthy local locksmith, whether it is an emergency lockout, lock repair or general advice, feel free to get in touch.